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Privacy Policy

This policy covers what data St. Charles Residents Directory collects, what happens to it, and your choices. It stays short because we collect very little: the site is a reference to public rolls and directory collections in St. Charles, Illinois - it needs no account and stores no records about you.

Information You Choose to Send

What you type into the search forms (a name, a phone number, or an address) goes to the third-party provider that powers the results; our own servers keep no copy of your searches. If you write to us, we see only what your message contains and use it to reply.


Data We Gather Automatically

Our hosting keeps ordinary server logs: IP address, browser type, pages viewed, and timestamps. We look at this in aggregate to keep the site healthy and to see which pages readers use. Cookies or similar technologies may support basic analytics and, where applicable, advertising measurement.


What We Do With This Data

Operating the site, fixing problems, counting traffic, improving pages. We do not sell visitor lists and we do not build profiles of individual users.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Choices About Site Data

Some jurisdictions grant rights to inspect, correct, or delete personal data held by a website. Illinois currently has sector-specific privacy protections rather than a broad deletion right that would remove lawful public records. Because this site retains little information, a request normally means checking contact mail and server logs and deleting what can be found. Use the Contact page for that request. Records controlled by Illinois, Kane County, DuPage County, or St. Charles remain under their custodians' laws and procedures.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.